News RSS

12/2/24 Update: We were expecting to be back to regular hours by today, but due to living along Lake Erie, just south of Buffalo, NY, we’ve been battling back-to-back lake effect snow storms and have been delayed. We are mid-move of relocating our office, so are running a little behind. In-stock saddles will update tonight, and we are aiming to resume new regular customer service hours next Tuesday, December 10th. Open orders will be shipped Tuesday, 12/3! PLEASE SEE OUR INTERIM PRODUCT RETURN INFORMATION HERE PLEASE SEE OUR PRIOR STORE ANNOUNCEMENT IN OUR BLOG POST HERE IF YOU HAVE AN URGENT...

RETURNS/I GOT MY PRODUCT AND HAVE QUESTSIONS: While we are somewhat offline, you may choose to return a product, or may have questions before you can try it! You may choose to hold on to your item, and we will hold your trial until we are able to reach out to answer your questions and/or troubleshoot. Or you may choose to return your order, or parts of it, for a full refund, less original shipping paid. (Instructions below) Saddle customers (currently on trial, and those who purchase stock saddles, we will provide pre- and post-sale support, on a limited basis...

We just updated our in-stock Imus 4-Beat Saddle list! Lots of options to choose from, and ready to ship to you today! Check them out before they go! All come with our expert fitting advice and flexible 14 day trials! GO TO STOCK SADDLE LISTINGS!  

Hi there! I just Wanted to let you know my gorgeous new saddle (pad and girth) all arrived and WOW what an amazing difference! It's a miracle. It fits my horse perfectly and me too. I feel So much more comfortable and confident and so does my Fiona! I've had a rough go finding the right saddle for her and her demeanor on the two rides in her 4 Beat has been calm and relaxed and not edgy and erratic like before. Thank you thank you thank you! I'm a believer!  Attached is a pic in her finery!  Gretchen and...